Select Download or CD Program Study Format: For the selection of download, you will receive an email with a download link to access your course. You will have 2 business days to complete your download. To complete the course, you will be required to complete readings, listen to pre-recorded lectures, watch exercise videos and audio examples, and answer all questions about the materials. At the end of each course, You will find an exam to help you prepare for your certification. Student support is available by request by calling (814) 662 - 5338 with additional fees.